Privacy Policy
Privacy Policy for Winterbay, LLC
Effective Date: 5/1/2025
At Winterbay, LLC, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our online auction platform, services, and website (the "Site"). By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our services:
A. Personal Information
• Registration Information: When you create an account, we may collect your name, email address, phone number, physical address, date of birth, and payment information (such as credit card or bank details).
• Transaction Information: Details about the products you bid on, purchase, or sell, including auction history, bids, and payment records.
• Communication Information: Any information you provide when contacting us, such as customer service inquiries, feedback, or messages sent through our platform.
B. Non-Personal Information
• Log Data: When you visit our Site, we may automatically collect information such as IP address, browser type, operating system, and the pages you visit on our Site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and personalize content. You can control cookie settings through your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Services: To process your auctions, facilitate bidding, handle transactions, and fulfill orders.
• To Improve the Site: To analyze usage patterns, improve our services, and customize your experience.
• To Communicate: To send you updates, promotional offers, and other communications about your account or the Site.
• To Prevent Fraud and Maintain Security: To protect against fraud, ensure the security of our platform, and comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
• With Service Providers: We may share your information with third-party service providers that help us run our platform, process payments, and fulfill orders. These providers are required to protect your data in accordance with this Privacy Policy.
• For Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or other legal process, or to protect our rights and property.
• In Case of Business Transfer: If our business is acquired by or merged with another company, your information may be transferred as part of that transaction.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Data Security
We implement reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, misuse, and unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
• Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us.
• Deletion: You can request that we delete your account and personal information, subject to certain legal exceptions.
• Opt-out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us directly.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take steps to delete it.
8. California Privacy Rights (CCPA)
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):
• Right to Know: You can request information about the categories of personal data we collect, the sources of collection, the business purposes for which we use the data, and the categories of third parties with whom we share it.
• Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You can request to opt-out of the sale of your personal information (if applicable).
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
9. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
Winterbay, LLC
info@winterbayllc.com
+17634205055
204 Minnesota Ave N, Aitkin, MN 56431